Digital dining with a chatbot: AI hits the hospitality industry

A robot in a waiter uniform whizzing to your table might not be the future of hospitality, but some well-placed digitisation is due. In this article, we bring you up to speed about how generative AI is levelling up the hospitality industry, focusing on restaurants.

The global AI regulation dilemma: from blueprints to bans

In this article, first we bring you up to speed on how some nations are taking a pro-innovation approach to AI regulation (UK, US), while others are clamping down on AI (EU, China, Italy). Next, we recap the Springbok response to the 2022 Blueprint, which we saw as unsatisfactory. Finally, considering data privacy, image copyrights, […]

The API Key rush: how generative AI is revolutionising enterprises

Last week, OpenAI turned the temperature up by more than a few degrees by releasing its API. Previously, the LLM was only accessible by directly using the chatbot interface. In this turn of events, the world will be using it in many of its favourite everyday apps and products, as third-party developers can now integrate […]

The implications of ChatGPT on customer experience

OpenAI opened the ChatGPT beta in late November, in a move that produced the most powerful natural language processing (NLP) AI model to date, going viral and attracting a million users within the first 5 days.