Access Social Care
Cuts to social care funding have rendered many individuals without access to the social care to which they are legally entitled, leaving them struggling to find support. ASC – experts in social care legal advice – addressed this problem by helping users inform themselves about the help they are entitled to. Limited live agent capacity and funding, however, presented challenges in assisting all customers, particularly outside of office hours.
“We were impressed by the depth of expertise, flexibility in meeting our needs and the levels of communication throughout."
The final deliverables are to a high standard, which has allowed us to make
important long-term decisions and plan accordingly.”
“The calibre of people Springbok AI have put on the project packs a punch, and has shown in the quality of their work.
"We were (…) highly impressed with their level of professionalism and attention to detail."
“Working with Springbok was an absolute pleasure."
They were able to give us a sense of direction at a time where we were facing a multifaceted, open-ended problem.